This PhilHealth Registration privacy policy explains how we handle information when you visit this website or send us a message. We do not ask for or store your PhilHealth PIN, passwords, OTPs or ID documents, and we do not sell personal information. It follows the Data Privacy Act of 2012 (Republic Act 10173).
This website is operated by [SITE OWNER / BUSINESS NAME] (“we”, “us”). You can reach us at [EMAIL] or through the
contact page. We act as the personal information controller for the data described here.
- ✓Contact form data: your name, email address, topic and message, collected through WPForms when you write to us.
- ✓Usage data: pages viewed, approximate location, device and browser type and referral source, collected through analytics tools we enable [ADJUST TO YOUR TOOLS].
- ✓Cookies and similar technologies: small files that help the site work and measure traffic.
- ✓Technical logs: IP address and request data kept by our hosting provider for security.
Please do not include your PhilHealth PIN, passwords, OTPs or copies of IDs in messages to us. We do not need them.
How we use your information
- ✓To reply to your questions and review corrections you report
- ✓To understand which guides are useful and improve them
- ✓To protect the website against spam, abuse and security incidents
- ✓To meet legal obligations
Legal basis for processing
We process personal data based on your consent (for example, when you submit the contact form or accept optional cookies), our legitimate interests in running and securing the website, and legal obligations where they apply.
We do not sell your personal information. We may share it with service providers who help us run the website, such as hosting, email and analytics providers, under appropriate safeguards. We may disclose information if required by law or to protect rights and safety.
Cookies policy and analytics
We may use essential cookies and, with your consent where required, analytics cookies. You can change your browser settings to block or delete cookies, though parts of the site may work less smoothly. [If you use ads or third-party embeds, list them here.]
How long we keep information
Contact messages are kept for [12] months unless we need them longer to resolve an issue or meet a legal duty. Analytics data is retained according to your analytics provider’s settings. We delete or anonymize data that we no longer need.
How we protect information
We use reasonable organizational and technical measures, including secure hosting, access controls and spam protection on forms. No website can be completely secure, so please use caution when sharing information online.
Under the Data Privacy Act you may request access to your personal data, correction, erasure or blocking, object to certain processing and withdraw consent. To exercise a right, email [EMAIL]. You may also lodge a complaint with the National Privacy Commission at privacy.gov.ph.
Consent and withdrawing it
When you submit our contact form or accept optional cookies, you consent to the processing described here. You can withdraw consent at any time by emailing [EMAIL], changing your cookie settings, or asking us to delete your message. Withdrawal does not affect processing that already took place lawfully.
Some of our providers, such as hosting, email or analytics services, may process data outside the Philippines. We choose providers that apply appropriate safeguards.
If a personal data breach affecting you occurs and the law requires notice, we will notify you and the National Privacy Commission within the required period.
For privacy questions, contact [NAME / DATA PROTECTION CONTACT] at [EMAIL]. You may also read the National Privacy Commission’s guidance at privacy.gov.ph.
Service providers we may use
[List your providers here, for example: hosting company, email provider, WPForms (form plugin), analytics provider, and any advertising network.] Each provider processes data only for the purposes described in this policy.
We do not use your personal data for automated decision-making that has legal effects on you.
This website is not directed at children under 13, and we do not knowingly collect their personal data.
Our pages link to other websites, including PhilHealth and payment providers. Their privacy practices are their own. See our
disclaimer.
We may update this policy when our practices change. We will post the new version here with a revised date.
Verify before you act. Rates, forms and procedures change. Details marked † should be confirmed on philhealth.gov.ph. This site cannot access or change your account.